Crosswinds Insurance Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, crosswindsinsurance.com.

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1. Information We Collect

We collect two types of information:

A. Personal Information

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Driver’s license or other ID numbers

• Vehicle or property information

• Insurance coverage history

• Employment and income details (for certain policies)

We collect this information when you:

• Request a quote

• Fill out a contact or request form

• Sign up for email updates

• Submit claims or policy documents

B. Non-Personal Information

This includes:

• Browser type and version

• IP address

• Device type

• Pages visited

• Time spent on pages

This data is collected through cookies and analytics tools.

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2. How We Use Your Information

We may use your information to:

• Provide you with insurance quotes and services

• Communicate with you about your policy or claims

• Improve our website and customer service

• Send you marketing or educational content (only with your consent)

• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Insurance carriers and underwriters to secure coverage

• Third-party service providers who assist with website hosting, email, or analytics

• Government or regulatory agencies when required by law

• Our business partners or affiliates (with your permission, where applicable)

All third parties are required to protect your data in accordance with applicable privacy laws.

4. Your Privacy Rights

Depending on your state of residence (e.g., California), you may have the right to:

• Request a copy of the personal data we hold about you

• Ask us to delete your personal information

• Opt out of marketing communications

To exercise these rights, please email us at info@crosswindsinsurance.com or call 704-248-2657.

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of online transmission or storage is 100% secure.

6. Cookies and Tracking

We use cookies to personalize your experience and analyze traffic. You can adjust your browser settings to block cookies, but some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version on this page with a new “Effective Date.”

10. Contact Us

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If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Crosswinds Insurance Agency
📧 info@crosswindsinsurance.com
📞 704-248-2657
🌐 www.crosswindsinsurance.com