Who We Are
Most people think of insurance as a commodity and never fully realize the extraordinary value and peace of mind an insurance policy can bring. However at Crosswinds Insurance Agency, we go above and beyond to educate our clients about insurance. We represent and sell insurance for numerous insurance carriers waiting to compete for your business. When you contact Crosswinds Insurance Agency, we listen to you and help you decide the best way to structure your insurance program determining the coverage that you need and want and shop for the best policy. Schedule your visit with us today. We’ll Expand YOUR Insurance Knowledge.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
Work with you to identify the insurance products and services that are right for you, your family or your business based on your unique risk exposures and use our access to multiple insurance companies to deliver those products.
Advocate and Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account. Educate and explain the coverages and options available to you through our agency.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge and promise this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
Mon: 8:30am - 5:00pm
Tue: 8:30am - 5:00pm
Wed: 8:30am - 5:00pm
Thu: 8:30am - 5:00pm
Fri: 8:00am - 12:00pm
6000 Fairview Road,
Charlotte, NC 28210
1184 Springmaid Avenue
Fort Mill, SC 29708
331 E. Main Street
Rock Hill, SC 29730