Who We Are

Most people think of insurance as a commodity and never fully realize the extraordinary value and peace of mind an insurance policy can bring.  However at Crosswinds Insurance Agency, we go above and beyond to educate our clients about insurance.  We represent and sell insurance for numerous insurance carriers waiting to compete for your business.   When you contact Crosswinds Insurance Agency, we listen to you and help you decide the best way to structure your insurance program determining the coverage that you need and want and shop for the best policy.  Schedule your visit with us today. We’ll Expand YOUR Insurance Knowledge.

Our Promise

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance products and services that are right for you, your family or your business based on your unique risk exposures and use our access to multiple insurance companies to deliver those products.

  • Advocate and Guide you through the claims process for a prompt and fair resolution of your claim.

  • Help you solve problems related to your coverage or account.  Educate and explain the coverages and options available to you through our agency.

  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.

  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.

  • Use our experience and multiple company relationships to customize your coverage as needed.

  • Commit our staff to continuing education so they may be more knowledgeable in serving you.

  • Treat you with respect and courtesy.

  • Conduct our business in an ethical manner.

We pledge and promise this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.


Meet Our Team

Renado Robinson

Owner & Founder

Renado started his career with Travelers Insurance Company in 1997.  His first job was to box files and send them to archives.  That position was only to last three months; it took him two weeks to empty the workspace and they agreed to keep him on working in the Claims Mail unit indexing work comp claims.

From there he worked as the mailman delivering mail to the various business units within Travelers.  After two years in the mailroom, he was offered an Account Manager position in Ocean Marine Underwriting that gave him the opportunity to process policies, handle audits and agency billing inquiries.  Given his drive, he ultimately became an Underwriting Trainee that gave him the opportunity to review applications, meet with the agent and insured and quote their insurance coverage.  In the fall of 2007, he was offered the chance to move to Charlotte, NC and manage that territory for Travelers. 

He left in 2015 and started Crosswinds Insurance Agency.  Renado currently serves as a Director with the Independent Insurance Agents & Brokers Association of South Carolina, Director with Fort Mill Economic Council, Member of the Fort Mill Rotary Club, Member of the 100 Black Men of Greater Charlotte and volunteers his time at schools.

P&C licenses held: NC, SC, TN, GA, FL, KY, OH, PA, MD & VA.

Contact Renado at 803-223-9424 or rrobinson@crosswindsinsurance.com


Opening Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 12:00pm


Branch Offices


6000 Fairview Road,
Suite 1200
Charlotte, NC 28210

Fort Mill

1184 Springmaid Avenue
Suite 204
Fort Mill, SC  29708

Rock Hill

331 E. Main Street
Suite 200
Rock Hill, SC 29730


Ready for your FIVE-STAR experience?  Contact us for your customized rate quote!